Episode 13 of Exceeding Expectations features Jay Baer who is billed as:
The world’s most inspirational marketing and customer service keynote speaker
Jay shows you how to use technology as an unfair marketing and customer service advantage. Audiences will rethink their approach to marketing and customer service, helping them gain more customers and keep those they’ve already earned.
His recent book Talk Triggers is the perfect book for this podcast because essentially it is all about exceeding your customers expectations and is well worth asking Santa to deliver you a copy.
Note: some of the resources below are affiliate links, meaning I get paid a commission (at no extra cost to you) if you use that link to make a purchase. This all helps fund the show costs.
Some bonuses on Talk Triggers:
JAY BAER, CPAE
Exceeding Expectations Links:
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