This weeks guest is Joe Calloway, speaker and author of several best selling books on customer service and leadership.
Before the interview I read his excellent book “Becoming a category of one” which is discussed a couple of times during the show, and since recording this interview I’ve also read “Be the best at what matters most” which was just as good.
Note: some of the resources below are affiliate links, meaning I get paid a commission (at no extra cost to you) if you use that link to make a purchase. This all helps fund the show costs.
Here are some other books written by Joe