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EE093 – Mike Robbins

Mike Robbins is an author, speaker, and coach delivering keynotes and seminars to groups of all kinds throughout the world. His clients include Google, Wells Fargo, eBay, Gap, Adobe, Schwab, Microsoft, Genentech, Airbnb, and the San Francisco Giants.

He’s written five books which have been translated into 15 different languages.

His latest book, “We’re All in This Together: Creating a Team Culture of High Performance, Trust, and Belonging”, was recently released. Host of a podcast called “We’re All In This Together”,

Before starting his business in 2001, he played baseball at Stanford University and then with the Kansas City Royals organization. Injuries to his pitching arm ended his playing career at the age of 23
Stories in this episode:
  • Hughes Marino – small real estate company. Mike offered to do a web-x session for the whole company during the pandemic. They were very grateful and not what they expected
  • Whenever things are tough can we show up for our clients, can we be of service to them?
  • Deltec -Technology company – a company that keeps inviting Mike to speak at their annual conference annually for many years
  • Can we put ourselves into our customers shoes and try to be an extension of their team and bring that outside perspective?
  • Power of storytelling
  • Latest book – geared towards anyone with a group or team which is all of us – focus on the 4 pillars:
1st is Psychological safety
2nd is inclusion and belonging
3rd is ’embracing sweaty palm conversations’ – Be willing to engage in conflict and feedback in a healthy way
4th is caring about and challenging each other
  • When teams can create these four, they can thrive
  • An email recently received from a client surpassed his own expectations
  • “Team chemistry” – realised parallel with leadership – for an individual to get the most out of their talent
  • Started a consultancy business – knew he had a story to tell, wanted to share the story
  • Book – Business started in 2001 and decided to write a book the same year, ultimately was a journey, learnt a lot about the publishing world – over next 5 years got a literary agent who dropped him and then got another one and eventually 5 years later got a publisher and was eventually released in 2007
  • Now speaks about – Leadership, team performance and company culture
  • Helps teams develop their leadership skills and help their culture as a whole in which people can thrive
  • The difference between for smaller more intimate groups and large auditoriums
A book Mike recommends – Don’t Sweat The Small Stuff
– and its all small stuff – Richard Carlson
This book was a series of 100 short essays – blog posts before blog posts existed.
Favourite quote: “Be yourself, everyone else is already taken” -Oscar Wilde
Books:
Exceeding Expectations links:
www.ExceedingExpectations.me
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How to leave a podcast review:
https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/Transcript:

(Transcriptions are done using www.otter.ai through a system of artificial intelligence; so every episode contains a few mistakes as AI is not yet perfect for transcribing the human voice. However, it is a very time-consuming process to go through each transcript and correct all the errors. So please accept my apologies for the number of errors, but I hope that these transcripts are useful to you.)

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